Esperanza silk pleated dress
Tax excluded. Shipping calculated at checkout
Standard delivery time: 15–20 business days.
If you wish to receive your gown earlier for a special occasion, please contact us and we’ll explore faster shipping options for you.
MODEL MEASUREMEN
Model: Height 175cm
Bust 83cm
Waist 65cm
Hips 92cm - wearing size XS
DELIVERY DETAILS
DELIVERY
Delivery in 15-20 working days with express shipping
CARRIERS
No matter where you are, we can deliver to you via UPS Express Shipping.
PLEASE NOTE
You can find your order's tracking number in your Shipping Confirmation email once the package has been shipped out.
To find more information on delivery or to reschedule your delivery, please contact our Client Services Team.
EXCHANGE & RETURNS
Timeframe: 14 days from delivery for exchange. Contact within 3 days to request.
Conditions: Items must be unworn, unwashed, with original tags, and free of scents/makeup.
Process: Email order details, reasons for exchange. Receive return instructions. Ship items back at your cost (use reputable carrier). Provide tracking info.
Exchange Processing: Within 14 working days of receipt. Price differences handled via coupon or charge.
Exclusions: Tailored/personalized items, items discounted 15% or more.
Fees: Customer responsible for return shipping and any new taxes/duties.
*Exchanges only, no refunds.
RETURN PROCESS:
Email the company with your order number, the items you want to return, and the reasons for the return.
Return the items with a tracking number.
Inspection: Items are inspected upon receipt.
Non-compliance: If conditions aren't met, you'll be notified and have 3 days to request return shipment at your cost. Otherwise, items are discarded.
Responsibility: 21SIX is not responsible for damages or losses caused by your chosen carrier.
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