This website is operated by 21SIX COUTURE. Throughout the Site, the terms “we”, “us” and “our” refer to 21SIX COUTURE. 21SIX COUTURE offers this website, including all information, tools, products and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein and/or available through the Site. These Terms apply to all users of the Site, including without limitation browsers, customers, merchants, vendors and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions contained herein, you may not access the website or use our Services.

Any new features, products, services or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country, state or province of residence, or that you have obtained all necessary consent required under applicable law to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws, including intellectual property and copyright laws, in your use of the Service.

You must not transmit viruses, malicious code, worms or any other code of a destructive nature.

A breach or violation of these Terms may result in termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service or cancel transactions where reasonably necessary, including in cases of suspected fraud, misuse, violation of these Terms or applicable law.

Information you provide through the Site may be transmitted across various networks and adapted to technical requirements of connecting networks or devices. Payment information is handled through secure payment processing systems in accordance with the applicable provider's security requirements.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, access to the Service, website content, product imagery, designs or other materials without our prior written permission.

The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information provided on the Site is accurate and current. However, we do not warrant that all information will always be complete, accurate or up to date.

Information on the Site is provided for general informational purposes and should not be relied upon as the sole basis for decisions where more complete or current information is required.

The Site may contain historical or archived information provided for reference purposes.

We reserve the right to modify the contents of the Site at any time.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Product prices, promotions and availability are subject to change without prior notice.

We reserve the right to modify, suspend or discontinue any part of the Service, subject to applicable law.

We may introduce, modify or discontinue collections, designs, colors, materials, customization options or other product offerings at our discretion.

SECTION 5 – PRODUCTS, MADE-TO-ORDER & CUSTOMIZATION

Certain products offered by 21SIX COUTURE are handcrafted and/or made to order. Production times may therefore vary depending on the design, materials, craftsmanship, customization requirements and order volume.

Estimated preparation, production and shipping times displayed on the Site are provided as estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for providing accurate sizing, measurements, customization details and shipping information when placing an order.

For custom-sized or personalized products, production may begin based on the information submitted by the customer. Once production has commenced, changes may not always be possible.

Due to the handcrafted nature of our products, slight variations in embellishment placement, embroidery, texture, color, draping or other artisanal details may occur. Such variations are characteristic of handcrafted garments and do not necessarily constitute defects.

We make every reasonable effort to display product colors and images accurately. However, colors may vary depending on screen settings, lighting conditions, photography and device displays.

Products are eligible for exchange only in accordance with our applicable Return & Exchange Policy.

We reserve the right to limit the sale or availability of products in certain countries, regions or jurisdictions where reasonably necessary.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where reasonably necessary, including where we identify suspected fraud, unauthorized transactions, pricing errors, inventory issues or violations of these Terms.

We may limit quantities purchased per customer, account, billing address, shipping address or payment method.

If we modify or cancel an order after it has been submitted, we will make reasonable efforts to notify you using the email address, telephone number or other contact information provided with the order.

You agree to provide current, complete and accurate purchase and account information and to promptly update relevant information where necessary to complete transactions or enable us to contact you regarding your order.

SECTION 7 – PAYMENT

Available payment methods will be displayed at checkout and may vary depending on your location, currency or other factors.

Payment transactions may be processed by third-party payment service providers. 21SIX COUTURE does not directly store complete credit or debit card information on its own systems.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We reserve the right to perform reasonable verification or fraud-prevention checks before accepting or fulfilling an order.

SECTION 8 – SHIPPING, DUTIES AND TAXES

21SIX COUTURE ships internationally to eligible destinations.

Shipping times displayed on the Site are estimates and may be affected by customs processing, carrier delays, weather conditions, public holidays, transportation disruptions or other circumstances outside our reasonable control.

Import duties, customs fees, taxes and other charges may apply depending on the destination country and the terms displayed at checkout. Unless expressly stated otherwise during checkout, customers are responsible for any applicable import duties, taxes or customs charges imposed by the destination country.

Customers are responsible for providing a complete and accurate delivery address and contact information.

Please refer to our Shipping Policy for further information.

SECTION 9 – RETURNS & EXCHANGES

Returns and exchanges are governed by the Return & Exchange Policy published on our Site.

Certain products may not be eligible for return or exchange, including customized, personalized, altered or made-to-measure products, as well as other products excluded under the applicable Return & Exchange Policy.

Eligibility requirements, notification periods, return periods, garment condition requirements and associated costs are specified in our Return & Exchange Policy.

Nothing in these Terms is intended to exclude any mandatory consumer rights that cannot lawfully be excluded in the customer's jurisdiction.

SECTION 10 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools, applications or services that we do not directly control.

Such services may be provided on an “as is” and “as available” basis and may be governed by separate terms and privacy policies established by the relevant third party.

Your use of third-party tools or services is at your discretion and subject to the terms applicable to those services.

SECTION 11 – THIRD-PARTY LINKS

Certain content or Services available through our Site may include links to third-party websites.

We are not responsible for examining or evaluating the accuracy, content, policies, products or services provided by third-party websites.

Transactions conducted directly with third parties are subject to the terms and policies of those third parties.

SECTION 12 – INTELLECTUAL PROPERTY

Unless otherwise stated, all content available on the Site, including but not limited to fashion designs, product designs, photographs, videos, graphics, logos, trademarks, text, collection concepts, artwork and other creative materials, is owned by or licensed to 21SIX COUTURE and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, commercially exploit or create derivative works from such materials without prior written authorization from 21SIX COUTURE or the relevant rights holder.

Use of our product images, campaign imagery, designs or other creative assets for commercial purposes without authorization is prohibited.

SECTION 13 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit reviews, feedback, suggestions, photographs, comments or other materials to us, you represent that you have the necessary rights to provide such content.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy or other proprietary rights.

You may not submit unlawful, abusive, defamatory, obscene, misleading or malicious content, or content containing malware or harmful code.

We reserve the right to remove or moderate content where reasonably necessary.

SECTION 14 – PERSONAL INFORMATION

Your submission and our processing of Personal Information through the Site are governed by our Privacy Policy.

Please review the Privacy Policy available on the Site for further information about how we collect, use, disclose and protect Personal Information.

SECTION 15 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, production times or other information.

We reserve the right to correct errors, inaccuracies or omissions and to update information where reasonably necessary.

If an error materially affects an order already placed, we may contact you to provide appropriate options in accordance with applicable law.

SECTION 16 – PROHIBITED USES

You are prohibited from using the Site or its content for unlawful or fraudulent purposes; violating applicable laws or regulations; infringing our intellectual property rights or those of others; submitting false or misleading information; transmitting malicious code; collecting Personal Information without authorization; engaging in spam, phishing, scraping or other abusive automated activities; or interfering with the security or operation of the Site.

We reserve the right to restrict or terminate access to the Service where these Terms are violated.

SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we do not guarantee that access to the Service will always be uninterrupted, timely, secure or error-free.

The Service is provided on an “as is” and “as available” basis except where expressly stated otherwise or required by applicable law.

To the maximum extent permitted by applicable law, 21SIX COUTURE, its directors, officers, employees, affiliates, agents, contractors, suppliers and service providers shall not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Site or Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless 21SIX COUTURE and its affiliates, officers, directors, employees, agents, contractors, licensors and service providers from claims arising from your material breach of these Terms, violation of applicable law, or infringement of third-party rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and, where necessary, severed from these Terms.

The validity and enforceability of the remaining provisions shall not be affected.

SECTION 20 – TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using the Services at any time.

We may suspend or terminate access to the Services where reasonably necessary due to a material breach of these Terms, suspected fraud, unlawful activity or misuse of the Site.

Obligations and liabilities incurred before termination shall survive where applicable.

SECTION 21 – ENTIRE AGREEMENT

These Terms, together with the policies and other terms referenced on the Site, constitute the agreement between you and 21SIX COUTURE regarding your use of the Service.

Failure by us to exercise or enforce a right or provision of these Terms shall not constitute a waiver of that right or provision.

SECTION 22 – GOVERNING LAW

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws applicable to the legal entity operating 21SIX COUTURE, subject to any mandatory consumer protection rights applicable in the customer's jurisdiction.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting revised Terms on the Site.

Your continued use of the Site following the publication of changes constitutes acceptance of the revised Terms, subject to applicable law.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

21SIX COUTURE

Website: www.21sixcouture.com